Portfolio » ECaTS

Roseville, CA 95661

ECaTS, an acronym for Emergency Call Tracking System, is the first universal 911 Call Reporting System that leverages the ubiquitous nature of the internet to provide secure, real-time reporting to the 911 industry. ECaTS was originally developed by Direct Technology to solve a critical business need for the 911 Program Office in the State of California. The Program Office was seeking a solution that could provide universal 911 Call Statistics Analysis across the entire state, regardless of the type of Customer Premise Equipment (CPE) installed at each Public Safety Answering Point (PSAP). Direct Technology decided to accept the challenge, developing and deploying the first version of the service in late 1997. ECaTS was the first service to abstract the complexity of collecting, reporting and managing 911 Call Statistics using a web browser and creative technology. The ECaTS MIS service has since been successfully deployed in a myriad of states and counties. The newest version of the service embraces solid business intelligence and collaboration features that hvae increased demand for the company's services across the industry. The ECaTS portfolio of services has grown to include Text to 911 reporting, Dashboard Monitor & Response, Data Migration, and Wireless Routing Analysis

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