ECaTS is an emergency call tracking system for the 911 and Public Safety industries. The system is an internet based Management Information System (MIS) that provides real-time call statistics for individual Public Safety Answering Points (PSAPS), or call centers for police, firefighting, and ambulance services. It is unique in that it is the only universal reporting product that is vendor independent. ECaTS provides both standard and fully customizable reports for call detail records and trunk usage. Already recognized as the primary emergency call tracking resource in several of the nation's largest states, ECaTS is poised to become the leading emergency call tracking system in the US.